Urgent Community Response Team (UCRT)

Supporting avoidable hospital admissions across mid and south Essex (MSE)

NEW contact number for Mid and South Essex: 0344 257 3951

UCRT is the new collective name for the community teams who respond to the crisis needs of patients in their own homes, including nursing and residential care homes, to avoid admission to hospital or in need of new 24-hour care.

Access to this service is available immediately. You may already know the service by a different name, depending on your location:

• “SPOR” in Basildon and Brentwood
• “ESDAAR” in mid Essex
• “RRAS” in Thurrock
• “SWIFT” in Southend, Castle Point and Rochford.

PLEASE REMEMBER TO UPDATE YOUR SYSTEMS WITH THE NEW NUMBER: 0344 257 3951.

The service is accessible 7 days a week, 52 weeks a year with teams operating from 08:00hrs – 22:00hrs (referrals accepted 08:00 – 20:00).